Frequently Asked Questions

Find answers to all your queries about our service.

  • What is fintech?

    Fintech stands for financial technology, which refers to any technology or innovation used to enhance or automate financial services. This can include mobile banking, online payments, and more.

  • Is it safe to keep money in SF Private Bank account?

    We comply with tight set of rules set by regulatory agency from International Banking License (L17601/SFPB) issued by The Anjouan Offshore Finance Authority.

    Both you and the market in which we operate are protected by these agencies.

  • Is my personal information secure with your platform?

    Yes, we take the security of your personal information very seriously. We use the latest encryption technologies and follow strict data protection policies to ensure your information is safe and secure.

  • Cut-off times

    Funds are transferred as fast as possible.
    SF Private Bank's transfers cut off time is 9:00AM-2:00PM(GMT +3) banking hours

  • How long does it take to open an account with SF Private Bank?

    The account opening process is typically quick and easy, taking only a few minutes. However, in some cases, additional verification steps may be required, which could take longer.

  • How to make deposits into SF Private Bank?

    Through international wire transfers, we accept SWIFT code, SEPA and SORT code.

  • How can I contact customer support if I have a question or issue?

    We have a dedicated customer support team available to assist you with any questions or issues you may have. You can contact us via email ([email protected]) or phone and we will be happy to help.